eSIM.sm eSIM – Review, Test & Promo Code 2025

🌍

Countries covered

200 countries

💶

Starting at

3,00 €

📶

Network

5G

📊

Data

Starting at 1 GB

❌

Calls/SMS

No

📱

App

iOS & Android

Exceptional coverage: 200+ destinations with reliable partnerships ensuring a stable connection even in remote areas.

Unbeatable pricing: plans from €3 with flexible top-up options and no long-term commitment.

Ultra-simple setup: less than a minute to scan the QR code and be connected upon arrival.

Responsive customer support: multilingual team available 24/7, typically replying within 15-30 minutes if issues arise.

Hotspot allowed: connection sharing possible on most plans to assist your travel companions.

WhatsApp number retention: keep access to your contacts via WhatsApp, Telegram, and other data-using apps.

Official ratings

Destinations & coverage

eSIM.sm covers over 200 destinations worldwide. You can buy a plan for a single country, an entire region with a single eSIM, or use the global pay-as-you-go plan to switch between countries without reinstalling.

By region

Key points

✅

Advantages

  • ✓ Ultra-competitive prices: plans from €3 in Europe, excellent value compared to traditional roaming.
  • ✓ Extensive global coverage with over 200 destinations and reliable partners in each region.
  • ✓ Immediate installation and activation: receive your eSIM in minutes, no shipping delay.
  • ✓ Intuitive and easy-to-navigate app interface, even for technology novices.
  • ✓ Responsive customer support available 24/7 via email, chat, and app with typical replies under 30 minutes.
  • ✓ Maximum flexibility: no commitment, option to top up data or extend duration at any time.
⚠️

Disadvantages

  • ✗ Network quality varies depending on countries and local partner operators, some remote regions offer less stable connection.
  • ✗ Unlimited plans subject to a 'fair use' clause limiting maximum speed to 4GB before throttling.
  • ✗ No calls/SMS included in plans (data only), requiring use of WhatsApp or VOIP apps.
  • ✗ Mobile app occasionally unstable according to some users, although recent updates tend to fix these issues.
  • ✗ Strict refund policy: no refund once the eSIM has been activated, even in case of technical problems.
  • ✗ Requires a compatible eSIM phone, excluding older models and some low-end devices.

Customer reviews

Trustpilot

4/5

“

I have used eSIM.sm several times in Europe and Africa. Installation is very simple, the price is unbeatable, and the network coverage is excellent even in remote villages. Customer support solved my configuration issue in less than 30 minutes, it’s premium service at a very affordable price.

November 1, 2025

App Store

4/5

“

Very intuitive app, I was able to buy and install my eSIM in 5 minutes just before leaving. Connection in 5 different countries was flawless, download speeds were fast. Definitely much cheaper than the roaming rates of my usual bank.

October 1, 2025

Google Play

4/5

“

Regular user for 2 years. Excellent service for multi-country travel, the app is stable and responsive. Can add data anytime, tethering works well too. Prices remain very competitive even for long stays.

September 1, 2025

Trustpilot

4/5

“

First time using an eSIM and I am amazed by the simplicity. We traveled in Turkey and the Balkans, no connection issues. Data tracking emails are very useful to avoid surprises. Ultra-responsive support when I misconfigured my phone at first.

August 1, 2025

App Store

4/5

“

eSIM.sm offers the best value I’ve found. 10 GB for 15 days at €8 is unbeatable. Hotspot works well, I was able to share my connection with friends. Highly recommended for all travelers.

July 1, 2025

Description

eSIM.sm is an eSIM provider created in 2016 by Magic Srl, based in San Marino, allowing travelers to stay connected in over 200 destinations without a physical SIM card. With competitive rates starting at €3, flexible local, regional, and global plans, and a pay-as-you-go payment system, eSIM.sm caters to occasional travelers and digital nomads alike. The intuitive app, installation in under a minute, and multilingual 24/7 support ensure a hassle-free experience.

How it works

Go to https://esim.sm or download the eSIM.sm app from the App Store (iOS 15.1+) or Google Play (eSIM-compatible Android).

Sign up with your email or via Apple/Google. No ID document is required for this provider.

Choose the country or countries you will visit. eSIM.sm offers national packages, regional plans (for example Balkans, Europe, Southeast Asia), or a global pay-as-you-go plan.

Select the data volume (1 GB, 3 GB, 5 GB, 10 GB, unlimited depending on destination) and duration (7, 15, 30, 60 days). Prices clearly show the total in euros.

Pay via Visa, Mastercard, PayPal, Apple Pay, Google Pay, or Stripe. Payment is secure and your eSIM is generated immediately.

You will receive an email with a unique QR code. From your phone, go to Settings > Mobile Network > Add eSIM (or similar depending on your OS) and scan the provided QR code. Installation takes less than a minute.

Once arrived, go to settings, select your eSIM eSIM.sm as primary SIM for mobile data, and enable data roaming. You are connected!

⚠️ If it fails

✅ Make sure you have a good WiFi connection during scanning. Ensure your phone supports eSIM. If the issue persists, contact [email protected] with a screenshot, support will usually resolve the issue within 30 minutes.

✅ Turn airplane mode off and on, check that eSIM eSIM.sm is selected for mobile data in settings, explicitly enable data roaming. Restart your phone if needed. Also verify that you are in a zone covered by your plan.

✅ Check your usage directly in the eSIM.sm app which shows real-time consumption. Disable auto-updates, high-res video playback, and cloud syncs. Easy top-up anytime if you exceed your plan.

✅ Some Android phones may require a different approach. Verify that your phone truly supports eSIM (list at https://esim.sm/en/compatible-devices), ensure you are connected to WiFi, and follow the exact email instructions.

Alternatives

FAQ

For a week in Europe, opt for the regional Europe plan (31 countries covered) with 5 or 10 GB depending on your usage. Starting from €3.70, it's the best value. If you only visit one country, choose the more specific national package. You can always add data later.

Yes, hotspot/tethering is generally allowed with eSIM.sm. However, it depends on the local partner operator. Test it once on site. If your plan has a fair use clause, the hotspot may be limited after a certain amount of shared data.

eSIM.sm works on most recent eSIM-compatible phones: iPhone XS and newer, Google Pixel 3 and newer, Samsung Galaxy S20 and newer, etc. Check the full list at https://esim.sm/en/compatible-devices before purchasing. Older devices not supporting eSIM won’t work.

The refund policy is strict: no refunds once the eSIM is activated. However, eSIM.sm customer support is very responsive and generally resolves any technical issue free of charge. Contact [email protected] immediately if you have a problem.

Yes, absolutely! Most modern smartphones support one physical SIM + one eSIM simultaneously. You can keep your usual SIM for calls/SMS and use eSIM.sm for data. Convenient for staying reachable on your usual number.

The eSIM.sm app shows your real-time usage on your personal dashboard. You will also receive tracking emails indicating your remaining data. This transparency avoids surprises and lets you top up before running out.

Yes! Unlike physical SIMs, eSIM.sm does not assign you a new number. You keep your usual number and can continue using WhatsApp, Telegram, Signal normally. Only data is routed through the eSIM.

eSIM.sm regularly offers promotional codes and discounts. Check their official website or app for current deals. Discounts range from 10% to 15% depending on the period. No specific promo code guaranteed here, but the app displays some at checkout.

Company info

Legal name: Magic Srl

Address: Via Onesto Scavino 10, 47891 Rovereta, San Marino

Email: [email protected]

Website: https://esim.sm

Support

24/7

email, in-app, chat

Avg. response: 15-30 min

Accepted payments

Visa, Mastercard, PayPal, Apple Pay, Google Pay, Stripe

Platforms

iOS app, Android app, Web

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