GIGAGO eSIM – Review & Full Test 2025

🌍

Countries covered

200 countries

💶

Starting at

1,85 €

📶

Network

5G

📊

Data

Starting at 1 GB

✅

Calls/SMS

Yes

📱

App

iOS & Android

Extensive coverage in 200+ countries with major local networks.

Ultra-simple installation via QR code, auto activation on arrival.

Affordable prepaid plans from $2 with no surprises or hidden fees.

Responsive 24/7 multilingual support via chat/WhatsApp.

Hotspot allowed and top-up to extend plans.

Official ratings

Destinations & coverage

GIGAGO covers over 200 countries with a focus on Asia, Europe and global, using local operators for 4G/5G.

By region

Key points

✅

Advantages

  • ✓ eSIM purchase and delivery in minutes by email.
  • ✓ No need to remove the main SIM.
  • ✓ Competitive prices at local rates.
  • ✓ Customer support available 24/7 in multiple languages.
  • ✓ Easy to use for solo travelers or families.
⚠️

Disadvantages

  • ✗ Network performance varies in rural areas.
  • ✗ Some complaints on App Store for compatibility/activation.
  • ✗ No number included on all plans (mostly data-only).
  • ✗ Max duration 30 days, less flexible for long stays.
  • ✗ Mixed ratings on app stores.

Customer reviews

Google Play

4/5

“

Stable connection in Vietnam and Thailand, simple app to buy and install the eSIM quickly.

December 1, 2025

App Store

1/5

“

Activation issues on iPhone 15, slow initial support response but resolved via WhatsApp.

November 1, 2025

Trustpilot

4/5

“

Excellent for multi-country use in Europe, unlimited data at a good price and hotspot works well.

October 1, 2025

Description

GIGAGO, founded in 2022 in Hong Kong, offers travel eSIMs covering more than 200 countries with flexible data plans from 1GB to unlimited, valid 1 to 30 days starting at $2. Perfect for tourists and digital nomads, it provides simple setup via QR code sent by email, hotspot allowed, and some options with local calls/SMS. 24/7 support via chat and WhatsApp in several languages ensures quick assistance, although network performance varies by area.

How it works

Select your destination and plan (data/duration), pay online.

Automatic email in 5-10 min with QR and installation guide.

Make sure your phone is unlocked and eSIM-compatible (iPhone XS+, recent Galaxy).

Go to Settings > Cellular > Add eSIM, scan the QR.

At destination, activate the eSIM and allow data roaming.

Use the GIGAGO app to monitor and top-up if needed.

⚠️ If it fails

✅ Check stable WiFi connection, restart, contact WhatsApp 24/7 support.

✅ Toggle airplane mode on and off, select eSIM for mobile data.

✅ Disable auto-updates and HD streaming, monitor via app.

Alternatives

FAQ

Choose the Europe 33 countries unlimited eSIM or 10-20GB according to usage, covering France, Germany, etc. from about €5.

Yes, tethering is allowed on all plans to share data with laptop/tablet.

iPhone XS and newer, Samsung Galaxy S20+, Google Pixel 4+; check the list on gigago.com.

Some plans include local voice/SMS (e.g. Vietnam), otherwise data-only with apps like WhatsApp.

Via app or website, easy top-up without new eSIM installation.

Refund if not activated, contact support within 24h for technical cases; strict conditions after activation.

Yes, 24/7 via chat/email in French and other languages.

Company info

Legal name: GIGAGO TRAVEL TECHNOLOGY JOINT STOCK COMPANY

Founders: Dong Nguyen, Chuan Nguyen, Ha Tran

Address: Unit 205, Unit C, 2/F, Kwong On Bank Mongkok Branch Building, 728-730 Nathan Road, Mong Kok, Hong Kong

Email: [email protected]

Website: https://gigago.com

Support

24/7

chat, email, whatsapp, hotline

Accepted payments

Visa, Mastercard, Alipay, Google Pay, Apple Pay

Platforms

iOS app, Android app, Web

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