Maya eSIM – Review, Test & Promo Code 2025

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Countries covered

200 countries

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Starting at

1,99 €

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Network

5G

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Data

Starting at 1 GB

Calls/SMS

No

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App

iOS & Android

Exceptional coverage in 200+ destinations via 400+ partner operators.

Flexible, no-commitment plans from 1 GB to unlimited data, valid 1 to 180 days.

Ultra-fast activation in 5 minutes via QR code, no store needed.

Transparent and competitive pricing starting at €2, with hotspot at no extra cost.

Customer support available 24/7 with average 5-minute response time (Trustpilot 4.6/5).

Unique Global eSIM: cover 119 countries with a single eSIM profile.

Official ratings

Destinations & coverage

Maya covers more than 200 countries and regions worldwide, with flexible plans suitable for both short getaways and long multi-destination trips. Besides plans by specific destination, the Maya Global eSIM covers 119 countries in a single profile.

By region

Key points

Advantages

  • Impressive global coverage (200+ destinations) with global and regional plans.
  • Competitive and transparent pricing with no hidden fees or contracts.
  • Wi-Fi hotspot included on all plans with no additional restrictions.
  • Highly responsive and professional 24/7 customer support according to user reviews.
  • No mobile app: easy management through an intuitive website.
  • 100% refund policy if the eSIM does not work.
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Disadvantages

  • No official mobile app, access only via web browser.
  • Limited 5G coverage compared to 4G/LTE depending on region.
  • Some unlimited plans not available for all destinations (unlimited mostly for USA, Europe, UK).
  • Connection quality can vary depending on local partner operator and infrastructure.
  • Average price slightly higher than other providers on some short plans.
  • No direct phone support (chat and email only).

Customer reviews

Trustpilot

4/5

Maya is reliable and essential for my many trips. Easy activation, excellent coverage in all visited countries (Turkey, Egypt, Greek islands, Dubai, Australia), and I became a regular customer. The price is unbeatable.

November 1, 2025

Trustpilot

4/5

I've used Maya for years on business trips. The interface is clear, setup fast, and in case of issues support responds in under 5 minutes. Jesslyn and the team are remarkably patient and competent.

November 1, 2025

Trustpilot

4/5

Used Maya in Miami and it worked perfectly with fast and reliable connection throughout the city. Very easy install, secure payment, no hassle. Better choice than standard local operator rates.

October 1, 2025

Description

Maya Mobile is a US-based eSIM provider founded in 2015, specializing in prepaid data plans with no commitment. Covering 200+ destinations via 400+ global network partners, Maya offers flexible 4G/5G plans (1 GB to unlimited, 1 to 180 days) starting from €2, with unlimited hotspot and fully digital management. Ideal for occasional travelers and digital nomads seeking affordable access, no contracts, and notable customer support (4.6/5 on Trustpilot).

How it works

Go to maya.net in your web browser, then select the country or region you are traveling to see available plans.

Browse the offered plans (prepaid or unlimited) based on your data volume and desired duration (from 1 day to 180 days).

Register quickly with your email, accept the terms, then securely pay by Visa, Mastercard, PayPal, Apple Pay, or Google Pay.

After payment, Maya sends you an email with the activation QR code and detailed installation instructions within seconds.

Use the Camera app (iOS) or any QR scanner (Android) to scan the code. This opens the eSIM installation screen.

Confirm the installation by following the displayed steps. This adds the eSIM profile to your phone within seconds.

When you arrive, go to Settings > Mobile Data > Select the Maya plan. Enable data roaming if needed. Test a connection (call a free local number or connect to the internet).

⚠️ If it fails

✅ Make sure you have an active Wi-Fi or data connection, your phone supports eSIM (iPhone 11+ or Samsung S20+), and you install via Settings > Cellular Plans (not via email). Contact [email protected] if this continues.

✅ Toggle Airplane mode on and off, verify the Maya eSIM is selected for mobile data in Settings, enable data roaming. Restart your phone. Also check there is network coverage where you are.

✅ Check your usage at maya.net (you can monitor it in real time). Disable high-resolution video playback, turn off automatic updates, and close background data-intensive apps.

✅ Maya allows cancellation or top-up via maya.net before activation. If already activated, contact [email protected]: 100% refund guaranteed if unused, or assistance to switch plans.

Alternatives

FAQ

For a one-week getaway in Europe, choose a regional Europe prepaid plan (e.g. 5-10 GB for 7 days at ~€15) or try the Maya Global eSIM which covers 119 countries including Europe starting at €3.99 for 1 GB. Choose according to your usage (social networks/GPS = 5 GB is enough; streaming = 10+ GB).

Yes, tethering/hotspot is allowed and unlimited on ALL Maya plans at no extra cost. You can share your eSIM data with other devices without limitation. Ideal for families or groups of travelers.

Maya eSIM works on iPhone 11 and newer, Samsung Galaxy S20+, Google Pixel 4+, and most recent eSIM-compatible smartphones (iOS 15.1+, Android 10+). Check the full list at maya.net/esim-compatible-devices before purchase, as some older models or specific phones do not support eSIM.

Yes, Maya offers a 100% refund guarantee if the eSIM does not work or if you cancel before use. If technical issues arise after activation, contact [email protected]: the team will find a solution quickly (often within 5 minutes according to reviews).

Absolutely! Unlike traditional physical SIMs, the Maya eSIM combines perfectly with your existing physical SIM. You keep calls and SMS via your usual operator and use Maya for international mobile data. Ideal to stay reachable without excessive roaming fees.

From maya.net, log in to your account to see your real-time usage, plan expiration date, and available network coverage. Check your usage regularly to avoid surprises or data exhaustion.

Yes, you can recharge or buy a new plan anytime directly from maya.net. Plans do not auto-renew by default, so no surprise charges. Auto Renew option exists if you want to recharge automatically upon expiry.

Maya regularly offers promotions. Check maya.net directly or search for promo codes on the comparison site MyBestSim for the best rates.

Company info

Legal name: Maya Virtual, Inc.

Founders: Daniel Fry

Address: United States

Email: [email protected]

Website: https://maya.net

Support

24/7

chat, email, in-app, phone

Avg. response: 5 min

Accepted payments

Visa, Mastercard, PayPal, Apple Pay, Google Pay

Platforms

Web, iOS, Android

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