Truely eSIM – Review, Test & Promo Code 2025

🌍

Countries covered

190 countries

💶

Starting at

3,99 €

📶

Network

5G

📊

Data

Starting at 1 GB

❌

Calls/SMS

No

📱

App

iOS & Android

Unique Switchless® technology: install an eSIM once and use it everywhere without reinstalling.

Exceptional coverage with over 190 countries and 9 regional plans available.

Fully unlimited plans with high-speed data up to 5 GB per day, then unlimited reduced speed.

Maximum flexibility: pause your plans, share unused days, activate on demand.

Responsive 24/7 customer support accessible through multiple channels including WhatsApp.

Perfect for frequent travelers, digital nomads, and those seeking to avoid roaming fees.

Official ratings

Destinations & coverage

Truely covers a vast global network with over 190 individual destinations and 9 smart regional plans. Whether taking a short trip in Europe, an Asian tour, or worldwide exploration, Truely has the plan suited to your itinerary.

By region

Key points

✅

Advantages

  • ✓ Revolutionary Switchless® technology: a single eSIM for a lifetime of travel, no reinstallations needed.
  • ✓ Truly unlimited plans with high speed up to 5 GB per day, then throttling at 512 kbps without cutoffs.
  • ✓ Ultra-fast one-click activation from the mobile app, ideal for travelers in a hurry.
  • ✓ Exceptional flexibility: pause plans, share days with family and friends, no expiration.
  • ✓ Highly responsive 24/7 customer support via WhatsApp, chat, email, and app.
  • ✓ Competitive pricing with access to local rates in 190+ destinations without roaming fees.
⚠️

Disadvantages

  • ✗ Data-only plans with no access to phone number for traditional calls/SMS.
  • ✗ Limited transparency: some customers report unannounced throttling after 1–10 GB despite “unlimited” claims.
  • ✗ Variable availability by country: some destinations cover only individual plans, not regional ones.
  • ✗ Network quality varies depending on country and local partner operator.
  • ✗ App with some reported bugs, although the team is responsive to fixes.

Customer reviews

App Store

4/5

“

I recently traveled to the USA and decided to try Truely eSIM after using another provider. It was a huge improvement. Activation was super fast, and data speeds in places like New York and Los Angeles were excellent. I had no connectivity issues even when moving around. Much better than my previous experience.

November 1, 2025

Trustpilot

4/5

“

Truely eSIM was so convenient. Being able to get off the plane in Japan and be immediately connected was fantastic. It's so much better than dealing with buying and inserting a physical SIM. I had a minor issue with the network provider and Rani from support resolved it very quickly. A+

January 1, 2025

Google Play

3/5

“

I used Truely during my travels in Asia and then in Mexico, and overall it worked very well. Setup was easy and the support team was responsive and kind to every question. I'm happy to have such a flexible option when I’m on the go.

September 1, 2025

Trustpilot

4/5

“

I used a Truely eSIM for over a month in Barcelona and Valencia. I had fewer service issues than I usually do with my regular phone service in the USA. Quick setup and smooth service during my trip. Excellent!

August 1, 2025

Trustpilot

4/5

“

The SIM was easy to set up and support was genuinely helpful, which is rare for eSIM companies. Great team, excellent product, nothing to complain about.

July 1, 2025

Description

Truely is a Singapore-based eSIM provider founded in 2023, specializing in unlimited and flexible data plans for over 190 destinations. Its patented Switchless® technology allows installing one eSIM and using it worldwide without reinstalling. Perfect for frequent travelers, digital nomads, and explorers, Truely offers local rates, one-click activation, 24/7 multilingual support, and the ability to pause plans or share unused days with family and friends.

How it works

Install the Truely app from the App Store (iOS) or Google Play (Android) on a compatible eSIM smartphone, or visit truely.com from your browser.

Sign up with your email address to create a user account or log in if you already have one.

Select the country or region you are traveling to. Check available plans (individual plans per country or multi-destination regional plans).

Choose the number of access days (1 to 30 days) and the type of plan (unlimited or bundle). Check the price and features (high speed up to 5 GB, then throttling).

Proceed with payment via accepted methods: Visa/Mastercard, Apple Pay, or Google Pay. You will receive immediate confirmation.

Follow the app instructions to install the Truely Switchless® eSIM profile. This step is only required once; you will reuse the same eSIM for all future trips.

Upon arrival in the country, open the app, activate your plan for the destination, and turn on mobile data and roaming in the settings. You are ready to browse!

⚠️ If it fails

✅ Check your phone's eSIM compatibility, ensure a stable internet connection during installation, and follow the app instructions precisely. Restart your phone and try again. If the issue persists, contact Truely support via WhatsApp or chat for personalized assistance.

✅ Toggle Airplane mode on/off, verify that Truely is selected for mobile data in settings, ensure roaming is enabled. Restart your device. Also, confirm you selected the correct country in the app before activating.

✅ Check your real-time usage in the Truely app. Disable automatic app updates, reduce video streaming quality, and monitor apps consuming data in the background. You can also pause your plan and reactivate later.

✅ Truely offers high speed up to 5 GB per day, then switches to 512 kbps for the rest of the day. This is normal behavior. If needed, review the exact terms of your purchased plan or contact support to clarify your specific plan.

Alternatives

FAQ

For a city trip or a week in Europe, choose the Europe regional plan with an unlimited package for 7 to 10 days. It usually costs between €15 and €25 for a week and offers high-speed data up to 5 GB per day. The major advantage: the same eSIM works in the 35 covered European countries without swapping.

Exactly! With Truely Switchless®, you install an eSIM once and it remains active. For each new trip, you simply buy a new data plan via the app, and Truely automatically connects to the best networks in the country without reinstalling. It’s a true paradigm shift.

Yes, tethering/hotspot is fully allowed with all Truely plans. You can share your unlimited connection with other devices, family, or friends. It is ideal for travelers traveling in groups.

Truely offers truly unlimited data: high speed up to 5 GB per day, then throttling at 512 kbps for the rest of the day. There is no overall daily limit or cutoff after 10 GB. However, check the terms of your purchased plan or support for confirmation, as some users have reported unannounced cutoffs in the past.

Truely works on most modern eSIM devices (iPhone 12+, recent Androids, iPad, Mac with Apple Silicon, etc.). Check the full compatibility list at truely.com. If your device is not compatible, you can request a full refund before activation.

Truely offers a full refund if the eSIM has not been activated, if your device is not compatible, or in case of an unresolved technical issue. The process is simple and straightforward, with no complicated forms or hidden conditions.

Yes, a key feature of Truely is the ability to pause your plans. If your travel dates change or you are near WiFi, you can pause your plan and reactivate it later. Paused days do not count down and wait for your return online.

Truely offers the Share Days feature, allowing you to send unused days to family or friends without expiration. Perfect if you purchased a 10-day plan but only used 7—send the remaining 3 days to someone else traveling next!

Company info

Legal name: Truely Pte Ltd

Founders: Simon Landsheer, Jean-Patrick Bisson, Jack FitzGerald

Address: Singapore

Email: [email protected]

Website: https://truely.com

Support

24/7

chat, email, in-app, whatsapp

Accepted payments

Visa, Mastercard, Apple Pay, Google Pay

Platforms

iOS app, Android app, Web

MyBestSim
Logo