PrepaidSIMs Review 2026 - Is PrepaidSIMs's eSIM reliable?
At a glance
Reviews & ratings
Simple purchase and fast delivery, the SIM card worked flawlessly in Ontario with immediate activation upon installation.
Overall satisfying use despite some network drops and data slowdowns in the Glasgow area.
eSIM very easy to use and effective in the UK, Spain and France, considered more convenient than the physical SIMs used before.
Pros & cons
👍 What we like
- ✓Wide coverage with more than 150 destinations available via various Travel SIM and Travel eSIM.
- ✓Option to choose between physical SIM and eSIM, useful for both compatible and non-compatible phones.
- ✓Prepaid products with no roaming fees or hidden costs, limiting billing surprises.
- ✓Simple activation of eSIM via QR code and SIM by insertion on chosen date.
- ✓Presence of local numbers and included calls/SMS on some plans, convenient for staying reachable.
- ✓Local Australian customer support highlighted, with promise of refund if issue cannot be resolved.
👎 What we like less
- ✗No built-in top-up feature to extend an existing plan; you must buy a new SIM or eSIM once data is exhausted.
- ✗eSIM and network compatibility depends on phone model and country visited, so product sheets should be checked carefully.
- ✗Network quality and speeds may vary depending on country and partner operator, without direct control by the provider.
What is PrepaidSIMs?
What is PrepaidSIMs?
PrepaidSIMs is an Australian reseller of Travel SIM and Travel eSIM for travelers, based in Melbourne. The brand offers physical SIM cards and prepaid international eSIMs allowing connection to local networks in over 150 countries, in order to avoid roaming fees and hidden costs while traveling. Offers come as Travel SIM or Travel eSIM covering either a specific country (United States, Japan, United Kingdom, etc.) or entire regions such as Europe, Asia, North America or multi-country combinations. Some products include data only, others combine data, calls and SMS with sometimes local numbers and calls to Australia. PrepaidSIMs eSIMs are digital SIMs installed directly on compatible smartphones via a QR code sent by email. Users purchase their eSIM or SIM on the website, choose an activation date, then install the eSIM or insert the SIM card upon arrival to benefit from 4G or 5G connection without needing to find a local point of sale.
Plans overview
Countries covered by PrepaidSIMs
Coverage broken down by region. Tap a region to see its countries.
Our verdict
PrepaidSIMs is an Australian provider of travel SIM and eSIM cards based in Melbourne, helping travelers stay connected in over 150 destinations without roaming fees or hidden costs.
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Frequently asked questions
No, PrepaidSIMs is not a scam: it is a reliable, well-known eSIM with a 3.5/5 rating in our test and access to local 4G/5G networks (speed depends on local coverage). Just make sure your phone is eSIM-compatible before buying.
PrepaidSIMs covers many destinations. Availability and network quality depend on the destination and the local partner operator: check that your travel country is covered before buying.
The main downsides we found in our test: No built-in top-up feature to extend an existing plan; you must buy a new SIM or eSIM once data is exhausted, eSIM and network compatibility depends on phone model and country visited, so product sheets should be checked carefully and Network quality and speeds may vary depending on country and partner operator, without direct control by the provider.
It depends on your destination and budget: PrepaidSIMs scores 3.5/5 in our test, but the best value changes by country. Compare current deals in our comparator before choosing.
For traveling in Europe, it is recommended to choose a Travel SIM or Travel eSIM covering Europe and the United Kingdom, with a data volume suited to your usage. Check the Europe or Europe and United Kingdom product on the website according to your length of stay.
Many Travel SIM and Travel eSIM offers are compatible with mobile hotspot. However, tethering availability depends on the SIM type and the country’s network, so it is advised to check the product details before purchase.
Some products include a local number and calls and SMS, while others are data-only. Calls and SMS to Australia may be included on some offers; for data-only plans, using VoIP apps is recommended for communication.
PrepaidSIMs offers a Money Back Promise if the connection problem cannot be solved after assistance. Conditions include contacting support, checking settings, and cases where a refund or store credit is granted for unused SIM and eSIM.
eSIMs require an eSIM-compatible and unlocked smartphone. The website explains how to check compatibility on iPhone, Samsung, or Google Pixel, and notes that physical SIMs are available for devices not compatible with eSIM.
If your phone supports dual SIM, you can use your Australian SIM for calls and a PrepaidSIMs eSIM for data. However, beware that using the Australian SIM abroad may incur roaming fees.
The easiest way is to use the data tracking integrated in your phone’s settings, which shows the amount of data used since SIM or eSIM installation.
There is no automatic top-up, but you can purchase a new eSIM or another Travel SIM on the site to continue using internet once initial data is used up.
What to do if PrepaidSIMs doesn't work?
Check that the phone is unlocked, the eSIM is selected for data, roaming and mobile data are enabled, airplane mode is off, and there is signal.
Confirm the device’s eSIM compatibility, ensure a stable Wi-Fi connection during installation, and carefully follow the instructions in the email.
Check telephony settings with correct line selection and call activation, then contact support if the problem persists to verify configuration.
Limit high-definition streaming, disable automatic updates, and monitor high-consumption apps using your phone’s data tracking.