BaliEasy Review 2026 - Is BaliEasy's eSIM reliable?
At a glance
Reviews & ratings
Pros & cons
👍 What we like
- ✓Direct access to the local Telkomsel 4G and 5G network.
- ✓+62 Indonesian number with 25 minutes of calls and SMS.
- ✓Tethering included.
- ✓Payment by PayPal, credit card, or debit card.
- ✓Support via email, WhatsApp and physical stores in Bali.
- ✓Option to purchase data top-ups and call credit.
👎 What we like less
- ✗Coverage limited to Indonesia.
- ✗Identity verification is mandatory with a passport, IMEI capture, and arrival date.
- ✗A passport can register a maximum of 3 eSIMs.
- ✗The registered IMEI remains active for 30 days and must be used quickly to avoid blocking.
- ✗Refunds are limited to non-activated eSIMs, with 10% transaction fees withheld.
- ✗No permanent support hours announced.
What is BaliEasy?
What is BaliEasy?
BaliEasy is a local connectivity provider for travelers in Indonesia, operated by PT Bali Mudah Bersama. As an authorized Telkomsel point of sale, it offers tourist eSIMs, physical SIM cards, data top-ups, call credit, and portable Wi-Fi router rental. Tourist eSIM plans include offers from 13GB to 100GB valid for 30 days, as well as long-term plans of 150GB for 60 days and 200GB for 90 days. Coverage covers Indonesia and varies according to the plan, notably including Bali, the Nusa islands, Lombok, and the Gili islands. After purchase, BaliEasy provides a QR code to install the eSIM profile in the phone settings. Telkomsel identity verification with passport photo, IMEI, and arrival date is required before activation. The line includes a +62 number, calls, SMS, and tethering.
Plans overview
Destinations covered by BaliEasy
Coverage broken down by region. Tap a region to see its countries.
Our verdict
BaliEasy offers Telkomsel tourist eSIMs to stay connected in Indonesia with a local +62 number, calls, SMS, and tethering. Its plans cover Bali and other Indonesian regions depending on the package.
Popular alternatives
Frequently asked questions
No, BaliEasy is not a scam: it is a reliable, well-known eSIM with a 3.6/5 rating in our test, coverage dedicated to a single destination (Indonesia) and access to local 4G/5G networks (speed depends on local coverage). Just make sure your phone is eSIM-compatible before buying.
No: BaliEasy covers a single destination, Indonesia. The eSIM does not work outside this destination, and network quality on site depends on the local partner operator.
The main downsides we found in our test: Coverage limited to Indonesia, Identity verification is mandatory with a passport, IMEI capture, and arrival date, A passport can register a maximum of 3 eSIMs, The registered IMEI remains active for 30 days and must be used quickly to avoid blocking, Refunds are limited to non-activated eSIMs, with 10% transaction fees withheld and No permanent support hours announced.
It depends on your destination and budget: BaliEasy scores 3.6/5 in our test, but the best value changes by country. Compare current deals in our comparator before choosing.
For a 30-day stay, choose an offer according to your data consumption. BaliEasy plans include a +62 number, 25 minutes of local calls, SMS, and tethering.
Yes. Plans indicate coverage in Bali, the Nusa islands, Lombok, the Gili islands, and other Indonesian regions depending on the chosen offer.
Yes, tethering is included with no additional cost announced.
Yes. Each eSIM provides an Indonesian number starting with +62, with 25 minutes of local calls and the possibility to send SMS.
You must provide a photo of your passport, a capture of the phone IMEI, and your arrival date. A passport can register a maximum of 3 eSIMs.
After purchase and sending the necessary information, the QR code is sent by email. For a purchase done sufficiently early, BaliEasy indicates sending one to two days before arrival.
Yes, for a non-activated eSIM: 100% refund if the request is made within 5 days of purchase, 95% between 5 and 30 days in case of incompatible phone, and 50% if the phone is locked by an operator or the passport and IMEI are not provided. 10% transaction fees are withheld. An activated eSIM is non-refundable.
BaliEasy sells Telkomsel data top-ups and call credit. Data consumption can be checked by sending SMS FLASH INFOV2 to 3636.
What to do if BaliEasy doesn't work?
Check that the phone is compatible with eSIM, then contact BaliEasy by email at [email protected] or by WhatsApp at +62 813 6562 6111.
Check that the BaliEasy eSIM is selected for mobile data, enable data roaming if necessary, then restart the phone.
Send a readable photo of the passport, the captured registered IMEI, and the arrival date. Only one IMEI per phone can be registered.
Check that the IMEI is still within its 30-day active period. If the period is exceeded, contact BaliEasy or a competent Telkomsel office.