PuPuRu WiFi Review 2026 - Is PuPuRu WiFi's eSIM reliable?
At a glance
Reviews & ratings
Pros & cons
👍 What we like
- ✓Competitive prices for reliable unlimited data.
- ✓Extensive SoftBank/au coverage all over Japan.
- ✓Simple process: web order, easy delivery, postal return.
- ✓Decent battery and multi-device supported.
- ✓Long experience (100k+ customers) with good speed feedback.
👎 What we like less
- ✗Support limited to business hours (no 24/7 or weekend).
- ✗No mobile app, all via web/email.
- ✗Mainly Japan only, not multi-country.
- ✗Speed may throttle on extreme heavy use.
- ✗No SMS/calls included.
What is PuPuRu WiFi?
What is PuPuRu WiFi?
PuPuRu WiFi is a Japanese service renting portable WiFi hotspots and eSIMs for tourists, operating since 1987 via PuPuRu International, Inc. Plans include unlimited 4G LTE options on SoftBank networks (high-speed urban) or au (wide rural coverage), with 4-8h battery and connection for up to 10 devices.
The eSIM is available for digital activation on compatible smartphones, while physical hotspots are delivered to hotel, airport or home in Japan. Managed via website with card payment, email/phone support in English/Japanese (weekdays only), and ultra-simple return by mailbox with prepaid envelope.
Suitable for solo/group travelers for browsing, streaming, video calls without data limits.
Plans overview
Countries covered by PuPuRu WiFi
Coverage broken down by region. Tap a region to see its countries.
Our verdict
PuPuRu WiFi is a Japanese provider specializing in portable WiFi and eSIM rental for tourists in Japan. Offering unlimited nationwide coverage via SoftBank and au, with easy delivery to hotel or airport and mailbox return.
Popular alternatives
Frequently asked questions
No, PuPuRu WiFi is not a scam: it is a reliable, well-known eSIM with a 4.6/5 rating in our test and access to local 4G/5G networks (speed depends on local coverage). Just make sure your phone is eSIM-compatible before buying.
PuPuRu WiFi covers many destinations. Availability and network quality depend on the destination and the local partner operator: check that your travel country is covered before buying.
The main downsides we found in our test: Support limited to business hours (no 24/7 or weekend), No mobile app, all via web/email, Mainly Japan only, not multi-country, Speed may throttle on extreme heavy use and No SMS/calls included.
It depends on your destination and budget: PuPuRu WiFi scores 4.6/5 in our test, but the best value changes by country. Compare current deals in our comparator before choosing.
Choose Hi-Speed SoftBank 501HW (187Mbps down) at 900¥/day (~€6) for smooth streaming/video.
Yes, up to 10 simultaneous devices recommended 2-4 for optimal performance.
All eSIM-compatible smartphones (iPhone XS+, Samsung S20+, Google Pixel 3+); check website.
Contact support before activation; no auto-refund, case by case.
Yes, contact before period ends via email; not automatic.
No, only Monday-Friday 10am-5pm JST; replies next business day.
Yes, but throttling possible on extreme use for fair use; unlimited standard.