Mobal eSIM – Review & Full Test 2026

🌍

Countries covered

1 countries

💶

Starting at

5,00 €

📶

Network

5G

📊

Data

3 GB – 100GB

✅

Calls/SMS

Yes

🌐

App

No

Docomo 99% coverage in Japan, the most reliable network.

Real Japanese number for expats and travelers (calls/SMS included).

Generous data plans up to 100GB, long-term with no contract.

Dedicated English support, free pick-up at Japanese airports.

Simple QR activation, no app required.

Official ratings

Destinations & coverage

Mobal focuses exclusively on Japan, with extensive Docomo coverage from cities to rural areas.

By region

Key points

✅

Advantages

  • ✓ Premium Docomo network for high speeds all over Japan.
  • ✓ Voice option with real Japanese number convenient for local life.
  • ✓ Responsive English customer support by email and chat.
  • ✓ Free pick-up at many points (airports, Tokyo stations).
  • ✓ Transparent pricing, no hidden fees or contract.
⚠️

Disadvantages

  • ✗ Coverage limited to Japan only.
  • ✗ No mobile app, web-only management.
  • ✗ Slow support during peak season per reviews.
  • ✗ Strict ID verification for delivery/pick-up.
  • ✗ Premium price compared to global tourist eSIMs.

Customer reviews

shopper_approved

4/5

“

Fast QR activation at Narita, perfect Docomo coverage everywhere, used for maps and WhatsApp without issue.

January 1, 2026

blog_review

4/5

“

Ideal Japanese number for LINE and banking, stable data, quick English support helped setup.

February 1, 2026

review_site

3/5

“

Generous data but slow weekend support, otherwise good experience for ski trip.

December 1, 2025

Description

Mobal is an experienced mobile service provider since 1989, specializing in eSIMs for Japan using the NTT Docomo network for 99% national coverage. Plans include data from 3GB to 100GB for short stays (8-31 days) or long-term voice+data up to 30GB/month with a real Japanese number (070/080/090), perfect for app verifications, emergencies, or daily life. Activation via QR code after online purchase, free pick-up at airports/stations or ID-verified delivery, no contract, responsive English support by email/chat. No dedicated app, management via web portal. Premium positioning for travelers in Japan avoiding local paperwork and roaming fees, with hotspot allowed and transparent pricing.

How it works

Select Japan plan (data or voice), choose pick-up or ID-verified delivery.

Free pick-up at airports/stations or ID-verified postal delivery (passport, etc.).

Enter code on activation portal, pay ¥990/month or short plan.

Access QR via email/link portal, scan in iPhone/Android eSIM settings.

Add APN mobal.eu or as indicated, activate upon arrival in Japan.

Select Mobal eSIM for data, allow roaming if needed, test.

Track usage, recharge or cancel on web portal.

⚠️ If it fails

✅ Check email/portal after payment/ID, contact support if delay >24h.

✅ Ensure compatibility (iPhone XS+, Galaxy S20+ etc.), stable WiFi for install.

✅ Enable airplane mode 30s, manually reselect Docomo network, restart.

✅ Reduced speed 200kbps free, recharge via portal at no extra cost.

Alternatives

FAQ

For 1-2 weeks, choose data-only 10GB/16 days (~$18), ideal for browsing/social/light streaming.

Yes, tethering allowed, turn into WiFi for other devices without extra limit.

Yes if eSIM (iPhone 11+, Samsung S21+, Google Pixel 4+), check official site list.

Yes, Voice Lite plans (¥990/month) or Voice+Data for unlimited incoming calls/SMS.

Satisfaction guarantee, contact support within 7 days if not activated, conditions on site.

English support by email/chat during business hours, quick response outside peak seasons.

Yes, upload passport for delivery or show at pick-up, per Japanese anti-fraud law.

Company info

Legal name: Mobal Communications Inc

Email: [email protected]

Website: https://www.mobal.com

Support

Business hours

email, chat

Platforms

Web

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