CloudOn Review 2026 - Is CloudOn's eSIM reliable?
At a glance
Reviews & ratings
Excellent experience during my trip to Malaysia and Thailand. I appreciated the ease of setting up eSIMs and was able to install several for different countries. Looking forward to using it for my next trip to Japan.
Very easy to use and extremely convenient for travel. Ideal solution to stay connected hassle-free.
The app interface is very clear, setup was quick and everything worked exactly as expected. An exceptionally smooth experience.
Pros & cons
👍 What we like
- ✓Exceptionally clear and easy-to-use interface for users of all levels.
- ✓Activation in under 60 seconds, including full installation and setup.
- ✓Convenient multi-eSIM management: install multiple plans and switch with a simple gesture.
- ✓24/7 customer support available via chat and email for any assistance.
- ✓Flexible and transparent pricing, with no unexpected roaming fees or contracts.
- ✓Data usage starts from when you connect to the network, not from the purchase or installation date.
👎 What we like less
- ✗Network coverage varies depending on the country and the local partner operator used.
- ✗Customer support currently available only in English.
- ✗Limited history: very recent company with a restricted number of user reviews.
- ✗The number of countries and plans covered may be less extensive than some established competitors.
- ✗Refund and plan modification conditions are not clearly detailed on the main site.
What is CloudOn?
What is CloudOn?
CloudOn is an eSIM (embedded SIM) solution developed by Gold Lavender Co., Ltd, a company based in Japan. It allows travelers to stay connected in over 190 countries without needing a physical SIM card or facing usual roaming charges. Unlike traditional SIMs, CloudOn's eSIM is digitally installed and resides directly in your phone's chip.
The platform offers an ultra-simple user experience: buy a data plan for your destination, receive a QR code, scan it to install the eSIM, and you’re connected on arrival. CloudOn offers local plans (for a single country), regional plans (Asia, Europe, Americas, Middle East, Africa, Oceania), and global plans, with flexible durations of 3 to 30 days and data volumes from 1GB to 50GB.
The service works on iOS 13+ (iPhone XS and newer) and most eSIM-compatible Android devices. There are no contracts or subscriptions – you pay only for what you use.
Plans overview
Destinations covered by CloudOn
Coverage broken down by region. Tap a region to see its countries.
Our verdict
CloudOn is an ultra-fast eSIM solution offering instant connectivity in over 190 countries with no roaming fees. Designed for modern travelers, it allows you to activate your data plan in under 60 seconds even before arrival, with no physical SIM card or contracts.
Popular alternatives
Frequently asked questions
No, CloudOn is not a scam: it is a reliable, well-known eSIM with a 3.7/5 rating in our test, coverage across 190 destinations and access to local 4G/5G networks (speed depends on local coverage). Just make sure your phone is eSIM-compatible before buying.
CloudOn covers more than 190 destinations. Availability and network quality depend on the destination and the local partner operator: check that your travel country is covered before buying.
The main downsides we found in our test: Network coverage varies depending on the country and the local partner operator used, Customer support currently available only in English, Limited history: very recent company with a restricted number of user reviews, The number of countries and plans covered may be less extensive than some established competitors and Refund and plan modification conditions are not clearly detailed on the main site.
It depends on your destination and budget: CloudOn scores 3.7/5 in our test, but the best value changes by country. Compare current deals in our comparator before choosing.
For a week in Europe, choose a European regional plan from 5GB to 10GB depending on your usage (social networks, GPS, light streaming). CloudOn’s 7-day plans cover all major countries. This offers you flexibility and complete coverage without overpaying.
Yes, CloudOn supports tethering on compatible devices. Most plans allow hotspot mode, but it depends on the local partner network. Simply test the hotspot once connected at your destination.
CloudOn works on iPhone XS and newer models, iPads with eSIM capability, and most recent eSIM-compatible Android smartphones. Check your device settings (Settings → About for Android, Settings → Cellular for iOS) to confirm eSIM compatibility.
Your data starts from the moment you connect to the network with your CloudOn eSIM, not from the purchase or installation date. If you buy a 7-day plan but activate it a week later, you keep the full 7 days.
Yes, most eSIM-compatible smartphones allow using a physical SIM (for calls/SMS) and the CloudOn eSIM (for data) simultaneously. You just switch in your device’s network settings.
The CloudOn app shows your real-time data consumption. Regularly check your account in the app to avoid surprises and optimize your usage at your destination.
Yes, CloudOn offers regional plans (Asia, Europe, Americas, Middle East, Africa, Oceania) as well as country-specific plans. Regional plans are ideal for multi-destination travel within the same region.
CloudOn offers 24/7 customer support in English via chat and email ([email protected]). The team is responsive to any questions about installation, activation, or connectivity.