Mobal Review 2026 - Is Mobal's eSIM reliable?
At a glance
Reviews & ratings
Second use, works perfectly, highly recommends and appreciates the charity donations.
eSIM non-transferable to new phone, number changed, high fees and loss of access to Japanese services.
Excellent connection everywhere, Hakuba, Tokyo subway, apps like Uber fast.
Pros & cons
👍 What we like
- ✓Local Japanese number with voice and SMS included.
- ✓Reliable 5G connection throughout Japan.
- ✓No contract, cancel anytime.
- ✓Attractive charity commitment.
- ✓Responsive English customer support.
👎 What we like less
- ✗Only for Japan.
- ✗High fees for eSIM reissue and number change.
- ✗Plans expire if not renewed.
- ✗No dedicated mobile app.
- ✗Reported problems with eSIM transfer to new device.
What is Mobal?
What is Mobal?
Mobal is a mobile service provider specializing in Japan since 1989, offering eSIM and physical SIM with real Japanese phone number. Plans include voice, SMS and data (or data-only), for tourists (from 8 days) or long-term residents without contract or commitment.
The eSIM is easily activated on compatible devices, uses the Docomo network for excellent coverage throughout Japan, including rural areas and subway. Management is done via the MyAccount portal, with responsive English customer support.
Plans overview
Destinations covered by Mobal
Coverage broken down by region. Tap a region to see its countries.
Our verdict
Mobal is the specialist in eSIM and SIM for Japan since 1989. Offering a real Japanese number with voice, SMS and data, ideal for tourists and long-term residents, with profits donated to charities.
Popular alternatives
Frequently asked questions
No, Mobal is not a scam: it is a reliable, well-known eSIM with a 4/5 rating in our test, coverage dedicated to a single destination (Japan) and access to local 4G/5G networks (speed depends on local coverage). Just make sure your phone is eSIM-compatible before buying.
No: Mobal covers a single destination, Japan. The eSIM does not work outside this destination, and network quality on site depends on the local partner operator.
The main downsides we found in our test: Only for Japan, High fees for eSIM reissue and number change, Plans expire if not renewed, No dedicated mobile app and Reported problems with eSIM transfer to new device.
It depends on your destination and budget: Mobal scores 4/5 in our test, but the best value changes by country. Compare current deals in our comparator before choosing.
Yes, voice/SMS plans include a real local Japanese number, essential for bookings and app verifications.
Yes, tethering is allowed on data plans.
iPhone XS+, Samsung Galaxy S20+, Google Pixel 3+ and other eSIM-compatible devices. Check on the site.
Full money-back guarantee under conditions, contact support promptly.
Tourist plans have fixed duration, long-term require renewal to avoid expiration.
No, services are limited to Japan only.
Via MyAccount on the site, no contract.